Costco Reviews

Based on 10 customer reviews from our shopper community, Costco's overall rating is 4.80 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.8

10 Reviews

Overall Rating

5 Stars

8

4 Stars

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2 Stars

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1 Star

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Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (10)
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bluekoala101
November 13, 2020
"Top Notch Products and Customer Service"
I have always had a good experience at Costco. I get my tires from them, my medications, and my glasses. Their products always have great quality. Plus, any time I have needed to return anything it has been very easy. Top notch customer service.
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TimmothySpencer
November 13, 2020
"Thanks for Caring about Customer Safety"
With incredibly stupid people in this nation who do not understand how simply wearing a mask can improve our odds of overcoming a deadly pandemic, I am pleased and heartened to see that Costco has ramped up their mask policy requiring those with medical conditions to at least wear a face shield. With an ignorant sister in law who believes the pandemic is a political "hoax" I am sure intelligence-challenged people like her will avoid Costco. But luckily for the rest of us, these people never shop at Costco (their loss) anyway!
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JoeGraves
August 20, 2020
"Costco.com Order and Customer service"
Very disappointed with customer service dealing with my refrigerator order.
Placed on 7/6/20, first estimated delivery date was 12 to 15 days and as of today 45 days and no one knows when I am going to receive it! I canceled my order today and it seemed like a great relief for them... After over 20 years with Costco, I saw the worst customer service ever and they blame it on the COVID!
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blackrabbit154
August 09, 2020
"Excellent customer service"
Aiden at the River Cree location takes pride in his job and was a huge help today!
He efficiently assisted us with boxing our items in a effective manner. The most efficient packing of goods I've been assisted with in over 2 months!
He really cares and fully thinks about what he's doing, excellent communication skills, while still respecting space during Covid times.
Very polite, professional and Charismatic!
Thank you for making our usual "stressful Costco trip" into a enjoyable one!
10/10 hope to see this pleasant stranger again on our next endeavour

CR
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CurtisLowe
June 11, 2020
"Excellent customer service"
Excellent customer service, Great selection and they do sell A fire hotdog an affordable price
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SohamHolmes
May 11, 2020
"Credit for how hard they are working…"
Credit for how hard they are working during this crazy time. Pandemic or not, the store is quality and prices are unmatched. Thank you
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BrennanYoung
March 30, 2020
"Solely positive experience"
I order small stuff from them tome to time. They deliver it extremely fast. Easy returns, convenient support. Love it more than Amazon
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RonTerry
March 28, 2020
"Love This Place"
My Costco is amazing. Plenty of selection, great samples, good price. We've been members for more than 5 years and have always gotten our money's worth.
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ScarlettHarrison
March 03, 2020
"Check the bottles carefully"
I am a fan of Costco. last Saturday I bought a bottle of CoQ10 and today I found it was already opened, and only half softgels left. Someone stole the softgels! I buy fish oil and vitamins at Costco for years, never have such thing happen before. I don't think it's Costco's fault and in fact the customer service agree me to return. but it's still scaring to think about someone can open the bottles on the shelf, steal or change the medicine inside. I hope Costco can install more monitors in drug area! and I write this review here hope everyone check the bottles carefully when you buy them.
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Kevin.Williams
February 06, 2020
"COVID-19 shopping"
Amazing organization, the employees were very courteous and stocked with necessities. Everyone had such an upbeat attitude, we felt safe and I believe it was the fastest trip I have ever had to Costco in and out. Thank you all of the workers are very appreciated.
Questions & Answers
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I bought "prime" filet mignon yesterday at costco and it has a slight liver taste and rubbery texture. was there a mistake with the packaging? how do i get a refund? should i bring the meat that wasn't eaten back to the store?

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I have purchased glasses for years and replaced my lenses with no problems. recently i noticed,past year, your lenses are showing scratche, speckling.

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I purchased glasses for years with your company, twice in the past year, my raybans were showing scratches and speckled film.it's been ongoing.

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Which carrier is used for the 2 day delivery?

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I bought "prime" filet mignon yesterday at costco and it has a slight liver taste and rubbery texture. was there a mistake with the packaging? how do i get a refund? should i bring the meat that wasn't eaten back to the store?

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