Costco Reviews
Costco has an overall rating of 4.8 based on 34 reviews. Customer feedback on Costco is mixed: Costco reviewers highlight positive aspects like wide product selection, competitive pricing, convenient online shopping, excellent customer service, which strongly appeal to budget-conscious shoppers, families, bulk buyers, value-seeking consumers. However, Costco is often criticized for its membership requirement, shipping costs, limited product availability, website navigation issues.
34 reviews
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How would you rate Costco?
All Costco Reviews (34)
TARPEY
June 01, 2026
"Stock updates I can actually trust"
I’ve used Costco.com a handful of times now, and the stock info has been surprisingly reliable. When something says it’s available, it actually ships instead of getting canceled later, which I really appreciate.
The pickup and delivery estimates have been accurate too, so it makes planning way easier, especially for bigger household items. I’ll definitely keep ordering this way when I need to restock.
The pickup and delivery estimates have been accurate too, so it makes planning way easier, especially for bigger household items. I’ll definitely keep ordering this way when I need to restock.
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Michael_johnson71
May 27, 2026
"My order was ready fast and the..."
My order was ready fast and the warehouse pickup itself was easy enough. I just wish there wasn’t still the whole effort of driving over there and dealing with pickup in person, but once I arrived, it was smooth and hassle-free
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VannesaTackett_86
May 24, 2026
"Costco shop card worked fine for me"
I got my Costco shop card by email and was able to use it without any real issues. It did take a little longer than I expected to show up, but once it arrived, everything worked fine. Overall, I’d say it was a good experience and I’d use it again.
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david_Lunsford77
May 18, 2026
"Always a Great Experience"
I love this place. They always have good stuff, and there are so many choices that it makes me happy every time I go. It’s one of those spots I can count on and feel excited about coming back to.
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JudithFarney
May 11, 2026
"I didn’t expect much from the warranty process..."
I didn’t expect much from the warranty process, or actually, I guess I was just assuming it would be a hassle. But Concierge got my issue sorted out quickly, and it ended up being a solid experience.
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Todd.williams
May 07, 2026
"I’ve been using Costco.com a lot more…"
I’ve been using costco.com a lot more lately, the prices are the main reason I keep going back. Some items come in bigger packs than I really need, but when you break it down per item, it usually ends up being cheaper. Shipping has been smooth for me so far, and I appreciate that the total is clear before checkout. I’ve found a few household basics for less than I saw on other sites, which is always a win. If you buy everyday stuff often, the membership can definitely pay for itself. Nothing fancy, just solid value without much hassle 👍
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JeniferWaters_76
April 27, 2026
"Refund was surprisingly quick"
I was fully ready to blame them if the refund dragged on, but it came through quick. Can’t really complain about that part.
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poojaus2002
April 03, 2026
"Best service"
Good product all
All product are very nice and very good deal
We are using last three years we are very happy with service
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Mildred-jackson
March 15, 2026
"Really good updates the whole time"
They kept me really well updated right up until my order arrived. Super easy and reassuring experience.
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rudy.Kelly
March 11, 2026
"Easy Costco Pantry Order"
I ordered a few pantry items from costco.com, and based on this experience, I’d feel good ordering from them again. Everything showed up when they said it would, the box was in good shape, and nothing was missing. It was a simple, hassle-free order with no complaints from me
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danielle2003
March 09, 2026
"Packed Like It Was a Priceless Artifact"
The box showed up super clean and packed so well I almost laughed. There was padding everywhere, like they were shipping the crown jewels or something. My item was completely safe, not a single dent, crack, or broken bit. Huge relief!
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ella.Reves
March 09, 2026
"Third party delivery was actually totally fine"
I ordered a small freezer from Costco, and it ended up shipping through a third-party vendor instead of directly from Costco. I’ll be honest, I was a little nervous because I had read a few mixed reviews while drinking my morning coffee and overthinking it.
It all went smoother than I expected. Someone called to schedule the delivery day, the driver showed up within the time window, and the box looked completely fine with no dents or weird crushed corners. I had already cleared a spot in the garage next to an old bag of potting soil, so setup was easy.
The price was good, tracking was simple enough to follow, and overall there wasn’t really any drama. It just worked the way it was supposed to, which is all I wanted. I’d order this way again
It all went smoother than I expected. Someone called to schedule the delivery day, the driver showed up within the time window, and the box looked completely fine with no dents or weird crushed corners. I had already cleared a spot in the garage next to an old bag of potting soil, so setup was easy.
The price was good, tracking was simple enough to follow, and overall there wasn’t really any drama. It just worked the way it was supposed to, which is all I wanted. I’d order this way again
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Vinnie.miller
February 25, 2026
"I found what I needed quickly, and…"
I found what I needed quickly, and checkout was simple too. The place was maybe a little busy, but it didn’t really slow me down. No issues at all.
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kathleen-Broyles
February 10, 2026
"Payment was smooth, no issues"
I’ve ordered from Costco a few times now and, yeah, the billing has been totally fine each time. My card payment went through quickly, I got the receipt right away, and the total matched what I saw at checkout. No weird extra charges or, you know, pending payments sitting there forever. It was just simple and hassle-free, which is all I really want.
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David_sao74
February 07, 2026
"Our Costco membership honestly feels worth it"
We’ve been using Costco with our membership for a while now, it just feels like one of those things that gives me peace of mind. The prices are usually solid, returns haven’t been a hassle, and the extra warranty benefits make me feel better about bigger purchases. I don’t worry as much knowing there’s some backup if something goes wrong. So far, we haven’t had any major issues, and for us, the membership really does feel like it pays for itself.
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David.holder
February 06, 2026
"Way easier than other membership sites"
Linking my membership to my Costco.com account was surprisingly easy. I had forgotten my password, but the reset was quick, and once I got back in, my card number showed up right away. The whole thing took maybe five minutes. Compared to some other stores’ websites where I end up stuck verifying things or having to call customer service, this was a lot smoother. Definitely nice to handle it all myself for once.
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Jerri_crenshaw02
February 03, 2026
"Super easy to manage my subscriptions"
I realized last minute that my usual delivery date wasn’t going to work for me, so I logged in expecting it to be a bit of a hassle. To my surprise, I was able to change the date really quickly and move everything around in just a few clicks. No back and forth, no confusion, just done. It made managing my subscription feel way easier than I expected.
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denise.Carter
January 25, 2026
"I’ve been using the app a lot..."
I’ve been using the app a lot to check deals and keep track of my orders. It’s easy to get around, though some pages can be a little slow to load now and then. Overall, it still does what I need, so I keep coming back to it.
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hello_kristopher418
January 04, 2026
"I feel safe using my Costco account"
I like that costco seems to take account security seriously. Logging in feels secure, and I get alerts when something needs my attention, even if I’m sometimes a little confused about why I got the notification at first. My payment info and orders are easy enough to manage, and I don’t get the feeling my data is being tossed around everywhere. No weird account issues so far, which is good. Simple, reliable, and safe-feeling is really all I’m looking for.
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ASHMEN
December 31, 2025
"They hauled away my old fridge without any..."
They hauled away my old fridge without any hassle at all. I appreciated how quick it was, they just came in, got it out, and that was it. No extra back-and-forth or mess left behind.
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Costco Q&A
I bought "prime" filet mignon yesterday at costco and it has a slight liver taste and rubbery texture. was there a mistake with the packaging? how do i get a refund? should i bring the meat that wasn't eaten back to the store?
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I have purchased glasses for years and replaced my lenses with no problems. recently i noticed,past year, your lenses are showing scratche, speckling.
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I purchased glasses for years with your company, twice in the past year, my raybans were showing scratches and speckled film.it's been ongoing.
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Which carrier is used for the 2 day delivery?
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I bought "prime" filet mignon yesterday at costco and it has a slight liver taste and rubbery texture. was there a mistake with the packaging? how do i get a refund? should i bring the meat that wasn't eaten back to the store?
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Answer
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